Legal
Privacy policy
Revised: September 12, 2026
HM Healthcare Partners, LLC ("HMHCP," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website (hm-hcp.com), how we use it, and your choices regarding that information.
Who this notice covers
HM Healthcare Partners, LLC (“we” or “us”) operates hm-hcp.com. This notice explains how we handle information through this public website and how to contact us about it. This website provides information about our services and products. It is separate from the research and clinical applications described here. Those services have their own privacy notices, agreements and, where applicable, study consent documents. A public website inquiry does not enroll you in a study or authorize collection of clinical records.
Information you provide
Our forms request contact information and a limited selection describing your request. Depending on the form, this includes your name, email address, optional organization, inquiry category, product of interest or requested resource. We also record whether you ask to receive email updates. Use contact details only. Do not enter patient information, health details, passwords or access codes in these forms. They are not intended for clinical questions, health screening or urgent requests. If you send health information by mistake, contact info@hm-hcp.com without sending it again so we can review the submission.
Information used to operate and protect the site
Our hosting and security services process technical information when you access the site or submit a form. This can include your IP address, browser information, request time and security-check results. Our submission service uses derived identifiers to limit repeated requests and records a request reference, notice version, communication preference and delivery status. These safeguards do not make the information anonymous. Optional Google Analytics runs only after you allow it and only on the home, About, Services, Sponsors, Health systems, Medical education and Digital health pages. It measures those page visits and limited interactions, such as use of a call-to-action or whether a background video starts. Our analytics configuration does not send form entries, assessment answers, search parameters or referral information as event content. It does not run on the product, inquiry, resource, assessment or research-support pages. Google still processes technical information and may use analytics cookies; this is not anonymous browsing. You can withdraw permission through Cookie preferences. This stops optional analytics and attempts to remove its first-party cookies. Withdrawal does not remove data already received by Google. See Cookie preferences for more detail.
How we use information
We use your contact details to handle the request you selected, provide a requested resource and follow up about that request. Authorized staff review inquiries through our administrative system. Staff notification emails identify a record to review rather than including your contact details or responses. If you request email updates, we may send those updates to your email address. You do not have to request updates to contact us or download a resource. You can ask us to stop updates by emailing info@hm-hcp.com. This does not prevent messages needed to fulfill a separate request you make. We also use operational records to protect the site, prevent misuse, resolve delivery problems and meet applicable legal obligations.
Evidence-readiness assessment
Your answers and calculated result remain in the website on your device when you use the assessment. You can view or print your result. The assessment is an informal planning aid. It is not a validated clinical or psychometric instrument and does not establish regulatory, reimbursement or evidence readiness.
Services that help us operate the website
We use the following services for the purposes described below: • Vercel: hosts and delivers the website and processes associated technical requests and operational logs. • Supabase: operates the submission service, stores inquiry and permission records, manages resource access and queues notifications. • Cloudflare Turnstile: checks form requests for automated abuse. Technical information used for the check is processed by Cloudflare. • Resend: delivers requested resource emails and staff notifications. For a resource request, the email service processes the recipient address and the message containing the download link. • Google Analytics: measures permitted page visits and limited interactions after you allow optional analytics, as described above. • Google Fonts and Fontshare: deliver the typefaces used on this website. Your browser contacts their font services to request the required files, which involves processing technical request information such as your IP address and browser details. Font delivery is separate from optional Google Analytics. A product-interest selection identifies the subject of an inquiry; it is not permission to share health information or to join research. If a request requires referral to a separately operated product or study, we will explain the relevant next step before asking for additional information. We may disclose information when required by applicable law or as necessary to protect the website and address unlawful use. Information may also be handled by authorized personnel supporting the purposes described in this notice.
Retention
We review website inquiry records monthly. Our retention schedule calls for deletion or anonymization 12 months after an inquiry closes or our last substantive exchange, unless an active engagement or a documented legal obligation requires a different period. Client, research and contractual records follow their own schedules. We keep newsletter details while your subscription remains active and review subscriptions after 24 months without a meaningful interaction, such as a reply or preference update. You can unsubscribe at any time. We retain a minimal record of your opt-out for as long as it is needed to prevent further marketing, even after removing your newsletter profile. Operational logs and backup copies follow the retention settings of the services that hold them. We restrict access to backup copies and reapply relevant deletions if a backup is restored. Records needed to investigate a security incident or meet an applicable legal obligation may be retained separately while needed. To request access, correction or deletion, email info@hm-hcp.com. We will explain any information we need to retain and why.
Security
We use technical and organizational safeguards to protect information, including controls on access to inquiry records and checks on form submissions. No website or electronic communication method can guarantee complete security. This public website is not an approved channel for patient records or other clinical data.
Your choices and requests
You can contact info@hm-hcp.com to ask for access to, correction of or deletion of your information, or to stop email updates. Please describe the request without including health details, passwords or access codes. We may need to verify that a request comes from you before acting on it. We respond according to the requirements of applicable law and explain any permitted extension or limitation. Rights and requirements can vary by location. This notice does not limit rights available to you under applicable law.
Children and research participation
The public inquiry and email-update forms are intended for adults. They are not a route for a child to enroll in research. Any study recruitment involving children must follow the study’s separate eligibility, consent and privacy procedures.
Changes and contact
We will post changes to this notice with an updated effective date. For questions about this notice or your information, contact HM Healthcare Partners, LLC at info@hm-hcp.com.